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Tecovas designs, manufactures and sells Western-style shoes as well as leather-based accessories. Its artisan boots demonstrate how modern versatility meets traditional craftsmanship; for instance The Dean is a classic style while remaining casual enough for everyday wear.
Tecovas' products also include T-shirts and hats to complement its footwear offerings. The entire production, distribution and sales directly to customers is managed by Tecovas to avoid hefty markups resulting from multi-tier supply chains.
Tecovas prides itself on providing exceptional customer service. This means making high-quality products. To gather feedback that will allow them to improve their service it is a partnership through independent retailers, rather than larger chains. This permits Tecovas to get earlier and more candid feedback which is critical for its ongoing growth.
Tecovas offers their customers many options to choose the perfect boot for every style and occasion, including The Rhett - a short run zip boot featuring iconic design elements from Tecovas such as its Black Cherry leather that fades and reveals more croc texture over time.
The Rhett is a perfect workboot that feels and looks great - no break-in period needed! A water resistant coating will keep feet dry regardless of the weather outside.
Tecovas places great emphasis on customer service. They have phone and chat agents waiting to help with queries about orders over $100. Most orders are shipped with FedEx Ground or USPS Priority services. Options for expedited shipping such as 2nd Business Day and Next Business Day shipping are also offered during checkout.
Paul Hedrick founded Tecovas in 2015 to commemorate the rich history and skill that is part of American West boot-making traditions. Their founders believe everyone needs stylish, affordable western boots that reflect Americana culture - so each pair crafted by skilled craftsmen in Leon, Mexico is subject to a rigorous 200-step manufacturing procedure before it is sold on the market.
Tecovas uses NetSuite for inventory and financial operations management. Their retail presence spans more than twenty locations throughout the United States. ShipperHQ has improved efficiency and decreased costs for Tecovas by automatically validating addresses This feature can help avoid expensive last-mile delivery fees and ensures that orders are delivered to the right destinations.
The company also provides leather accessories that go with its boots, including belts, bags, and wallets. Their fav Stockton boot is constructed with high-quality leather that is full grain for the best durability; yet remains smooth and soft enough for the day-to-day wearability.
Paul Hedrick started Tecovas with the goal of supplying the highest-quality, cost-effective cowboy boots to customers. He believes that having great fashion-conscious boots make every outfit stand out which is why they opened their the headquarters of their company at Dallas, Texas with over 42 stores throughout all of the US and plans for further expansion.
Tecovas' website features a search bar that assists customers in quickly finding what they're looking for. The site also includes a detailed FAQ section that provides the most frequently asked questions. Support representatives for customers can be reached by email, phone or live online chat during business hours. In addition, customers are able to return or exchange products for full refund.
Tecovas team members are committed to offering their customers exceptional value. This dedication can be seen both in their product's quality as well as their service to customers, enabling the company to expand quickly, while making sure that quality and service are top of their list of priorities.
Furthermore, their direct-to-consumer business model bypasses retail markup chains, enabling Tecovas to sell premium hand-crafted boots at a lower cost as compared to other brands, for instance, a pair Tecovas boots costs approximately $285 with premium Leather and the Goodyear Welt! They do this by coordinating the manufacturing, distribution, and sales themselves instead of delegating duties to third-party distributors or retailers.
Tecovas has raised more than $200 million via venture capital funds as well as private equity investments, even though its shares are not traded publicly on exchanges such as Nasdaq or the NYSE or Nasdaq. Accredited investors who have access to pre-IPO markets like Hiive may be able to purchase the shares directly.
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