If your base, weapons or ROB RUN Cash disappeared after you logged in, check your server's Federal Raid schedule first. ROB RUN lost progress can be the result of the regular seven-day reset, but missing cosmetics or tutorial progress deserve a closer look.

How the Federal Raid Reset Works

Each server runs on its own seven-day cycle. When a Federal Raid arrives, plots, bases, weapons and cash are removed. That includes money you've stored, so putting cash away won't protect it from the reset.

Servers that opened on 4 November reset on 11 November, while those opened on 5 November reset on 12 November. If you returned on Friday 13 November and found those assets gone, a raid may explain what happened.

The opening date gives you a useful estimate: add seven days to the verified opening time. Check the server name as well, since a server that opened on another day follows a different schedule.

What You Keep and What You Receive

Your cosmetics, player name, tutorial progress, settings and accumulated jail time should carry over. If one of those is missing, first make sure you're viewing the right profile and server.

Assets removed by the raid are converted into jail time and Authority. The exact conversion formula hasn't been published, so you can't work out a precise return in advance. Still, it's worth recording if neither value changes after a full cycle in which you held significant assets.

Check Your Steam Account First

Before assuming your profile has lost anything, make sure you're signed in to the Steam account you normally use for ROB RUN. A different Steam account shows a different profile, which can make your progress look as though it's vanished.

This is especially easy to miss if several people use the same computer or you switch accounts regularly. Confirm the account, reopen the game and compare your player name and cosmetics with what you remember.

Make Sure You're on the Right Server

Next, check the server you joined against the one where you last played. Assets during a cycle differ between servers, so entering another one can make your usual base and belongings seem to be missing.

The same issue can affect a group. If a party error says a friend is on another server, compare server names and use the official prison transfer procedure to move to your friend's server.

Keep a Record Before the Next Raid

A quick note before the cycle ends makes the next reset easier to assess. Write down your server name, its opening date, your cosmetics, current Authority and accumulated jail time. After the raid, compare those details with your new totals.

Focus on the items that should remain. There's no need to treat a missing plot, weapon or cash balance as evidence of a separate problem after a scheduled raid. A missing cosmetic or reset tutorial is a better reason to investigate.

When to Contact Support

If carry-over progress is still missing after the account and server checks, prepare a support request. Include your UID, player name, approximate time of the loss, the specific items or progress missing, and what you were doing just before you noticed it.

Be specific about the result of your checks. For example, say that a cosmetic is missing on your usual Steam account and server, or that tutorial progress no longer appears. Those details give support a clearer starting point for reviewing your account.

Plan Around Your Server Schedule

If you want the full seven-day cycle, consider joining a fresh server near its opening time. The launch plan listed daily openings at 17:00 UTC for the EU and 20:00 Eastern Time for East US, with more servers added when needed.

ROB RUN is in Early Access, so check current in-game messages for schedule or rule updates. If you choose to buy ROB RUN Cash from U4GM, keep your server's raid time in mind when planning your next cycle.